Privacy Policy
Last updated: March 30, 2026
1. Introduction
Optometry MedSpa ("we", "our", or "us") operates this website and related clinical consultation services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and authentication credentials via our third-party authentication provider (Clerk).
Health & Symptom Information
When you submit a consultation request, we collect information about your symptoms, primary concerns, symptom duration, previous treatments, and any additional details you provide. This information is used solely to facilitate your clinical consultation and develop an appropriate treatment plan.
AI Assessment Data
If you use our AI-powered symptom assessment tool, your symptom information is processed by our AI system to generate an initial assessment. This assessment is for informational purposes only and does not constitute medical advice. The data is processed securely and is not shared with third parties beyond what is necessary to operate the Service.
Device & Usage Information
We collect standard web analytics data including browser type, pages visited, and referring URLs to improve the Service.
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To facilitate clinical consultations and treatment planning
- To provide initial symptom assessments using AI analysis tools
- To communicate with you about your consultation and the Service
- To detect and prevent fraud or abuse
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers — We use third-party services for authentication (Clerk), hosting, AI processing, and analytics that process data on our behalf
- Clinical purposes — Your symptom and consultation information may be shared with licensed healthcare providers involved in your care
- Legal requirements — We may disclose information if required by law or to protect our rights
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Clinical consultation data may be retained in accordance with applicable healthcare record retention requirements. You may request deletion of your account and associated data by contacting us.
6. Security
We implement industry-standard security measures including encrypted data transmission (TLS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at aaron@optometrymedspa.com.